01The rule, in one paragraph
If you have not signed in to your account, email us within 14 days of your purchase and we will refund the full amount, no questions asked. Signing in delivers the digital content in full: the lessons, the ideas sheet and every template file become yours to keep. Because that delivery cannot be undone, the refund window closes at that point.
This is why the first half of lesson one and the full case study are open before you buy. You can judge the teaching, the tone and the level without spending anything. Read it first: becomemarketer.io/dashboard-public.
02Why access ends the window
Digital files cannot be handed back. The moment you open the library you have the complete product: 30+ lessons, 100+ product ideas, 10+ startup frameworks and 540+ template files. Returning access does not undo that, which is why the window is tied to first sign-in rather than to a review period.
At checkout you tick a box confirming that you want access straight away and that you understand this before you pay. Nothing here happens without that explicit agreement.
03If something is actually wrong
The rule above covers changing your mind. It does not limit what we do when the product itself is at fault. If your access does not work, if a file is missing or broken, or if you were charged for something you did not order, write to us and we will fix it or refund you, whether or not you have signed in.
04How to request one
Send one email. There is no form and no cancellation department.
Write from the address you used to order, and include your order number if you have it. We reply within two working days.
Subject: Refund request — order #[ORDER NUMBER]I bought BecomeMarketer on [DATE] and have not signed in.
Please refund the purchase.05How the money comes back
- Refunds go back through Stripe, to the same card or wallet you paid with. We cannot send it anywhere else.
- The full $47 USD is returned. We do not deduct a fee.
- Stripe releases it immediately; your bank usually shows it within 5 to 10 working days.
- If your bank converted the payment into another currency, the amount you receive can differ slightly because the exchange rate moved. That difference is your bank's, not ours.
- Your account is closed at the same time as the refund.
06Consumers in the European Union
If you are a consumer in the EU you normally have 14 days to withdraw from a distance contract. For digital content delivered immediately, that right ends once delivery begins with your express consent and once you have acknowledged that you lose the right by doing so. That is exactly what the checkbox at checkout confirms, and delivery begins when you first sign in.
Nothing in this policy limits rights you have under mandatory consumer law where you live. If your local law gives you more, your local law wins.
07Chargebacks
If something is wrong, email us first. A refund takes one message and is faster than a chargeback. Opening a dispute without contacting us means the account is suspended while the bank investigates, which helps nobody.
08Who you are contracting with
JAROSLAV MITROFAN, a sole trader, nám. Míru 135/11, 787 01 Šumperk, Czech Republic, company ID 05911061. Not VAT registered.
See also our terms of service and privacy policy.